Privacy Policy
Last Updated: March 30, 2026
At Kelvioren™, we value your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, how we protect it, and when it may be shared when you visit our website or place an order through our store.
1. Information We Collect
We collect certain information in order to operate our store, process purchases, and provide customer support.
Information You Provide Directly
When you interact with our store, such as when you:
place an order
contact customer support
subscribe to marketing emails
create or use an account
submit a message through our website
we may collect information including:
full name
email address
phone number
billing address
shipping address
payment-related details
order history or customer service information
Information Collected Automatically
When you browse our site, some technical and usage information may be collected automatically, such as:
IP address
browser type
device type
operating system
pages viewed
referral source
browsing behavior through cookies and similar technologies
2. How We Use Your Information
We use collected information for legitimate business purposes related to operating our store and serving customers.
These uses may include:
Order Processing
To confirm, process, and fulfill purchases, including payment handling, shipping coordination, order updates, and delivery support.
Customer Support
To respond to questions, provide assistance, resolve issues, and handle returns, refunds, or shipping matters.
Store Improvement
To better understand how visitors use our website, improve site performance, enhance user experience, and refine product offerings.
Marketing Communications
If you choose to receive promotional messages, we may send you product news, store updates, special offers, or marketing emails. You may unsubscribe at any time.
Security and Fraud Prevention
To help detect suspicious activity, reduce fraud risk, protect transactions, and maintain the security of our website and systems.
3. How We Protect Your Information
We take reasonable steps to help protect your personal information.
Secure Checkout
Sensitive payment information is transmitted through encrypted connections using secure payment technology.
Restricted Access
Personal information is stored within protected systems and is accessible only to individuals or service providers who need that access for store operations or customer service purposes.
Payment Information
Kelvioren™ does not directly store complete credit card or debit card numbers on our own servers after payment processing is completed.
While no online system can guarantee absolute security, we work with established platforms and providers designed to support secure ecommerce transactions.
4. When We Share Information
We do not sell your personal information to outside parties for their own unrelated use.
We may share limited personal information with trusted service providers when needed to operate our business, for example:
payment processors
shipping partners
ecommerce platform providers
fraud prevention services
customer support tools
analytics and advertising providers
These providers are permitted to use information only as needed to perform services related to our store operations.
Advertising and Analytics Technologies
Our website may use cookies, pixels, or similar technologies provided by third parties to help us understand website activity and show relevant advertising.
Such partners may include major advertising and analytics platforms commonly used in ecommerce. Information collected through these technologies may be subject to those third parties’ own privacy policies.
5. Cookies and Similar Technologies
Our site uses cookies and related technologies to improve functionality and user experience.
Cookies may be used for purposes such as:
keeping items in your cart
supporting checkout functions
remembering certain preferences
measuring site traffic and performance
improving website usability
supporting marketing and retargeting efforts
Types of Cookies We May Use
Essential Cookies – required for website and checkout functionality
Performance Cookies – help us understand usage and improve the site
Marketing Cookies – help deliver relevant advertising and measure campaign effectiveness
You can manage or disable cookies through your browser settings, but some parts of the website may not function properly if cookies are turned off.
Because our store may be hosted or powered through Shopify-related services, cookie use may also involve platform-level technologies needed for ecommerce functionality.
6. Third-Party Websites
Our website may contain links to external websites or services operated by third parties.
These third-party sites have their own privacy practices, and we are not responsible for their content, privacy terms, or data handling methods. We encourage you to review their policies before submitting any personal information.
7. California Privacy Notice / CalOPPA
To the extent applicable, we aim to operate our website in a manner consistent with relevant U.S. privacy requirements, including California online privacy standards.
In general:
users can visit our site without creating an account
this Privacy Policy is available on our website
updates to this policy will be posted on this page
customers may request updates or corrections to certain account information by contacting us
Do Not Track
Some browsers offer a “Do Not Track” setting. Because there is no universally accepted standard for responding to such signals across websites and technologies, our exact response to DNT signals may vary depending on platform and browser behavior.
8. Children’s Privacy
Kelvioren™ is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information through our website, please contact us so we can review and remove the data where appropriate.
9. Data Incident Response
Although we work to protect personal data, no system is completely immune from security risks.
If we become aware of a data incident that affects your personal information and notification is required by applicable law, we will take appropriate steps, which may include:
notifying affected individuals
posting a notice on our website
working with relevant service providers to investigate and respond
The timing and method of any notification will depend on legal requirements and the nature of the incident.
10. Email Communications and Marketing
We may use your email address to:
send order confirmations
provide shipping and tracking updates
respond to customer service requests
send promotional content if you have chosen to receive it
When we send marketing emails, we aim to comply with applicable email communication laws.
This means, among other things:
we do not intend to use misleading sender details
promotional communications are identifiable as such
you may unsubscribe using the link included in the email
opt-out requests are processed as required
11. Your Choices
Depending on how you interact with our store, you may have choices such as:
unsubscribing from promotional emails
disabling cookies in your browser
contacting us to update certain account or contact information
requesting support regarding your personal data, where applicable by law
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, store functions, legal requirements, or service providers.
Any updated version will be posted on this page with a revised “Last Updated” date. Your continued use of our website after changes are posted will mean you accept the updated policy to the extent permitted by law.
13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Kelvioren™
Email: service@kelvioren.com
Phone: (510) 793-2039
Address: AutoZone Auto Parts, 35060 Newark Blvd, Newark, CA 94560